Customer Service Manager February Update
/by Alex Ashton
Now please take the quiz to show your understanding of the recent changes. You are required to reach a pass mark of 100% and have got two attempts to pass.
If you require further attempts please contact CPD@petbloodbankuk.org.
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Question 1 of 8
1. Question
When sending aliquots for red cell compatibility testing and the blood type of the recipient is NOT known, what aliquots should you send (unless a PBB Veterinary Advisor advises differently)?
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Question 2 of 8
2. Question
All opened original bottles or receptacles used for decanted or diluted substances must be labelled with what information? Select all 3 correct answers.
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Question 3 of 8
3. Question
What must you do if you are decanting in a sink area? Tick the 2 correct answers.
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Question 4 of 8
4. Question
Who will present all transfusion reactions at the MQR meeting?
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Question 5 of 8
5. Question
Our stock levels are considered to be critical for Platelet Concentrate if we have how many units available?
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Question 6 of 8
6. Question
Where possible, all blood orders should be prepared and dispatched by what time (unless same day or out of hours service is being requested)?
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Question 7 of 8
7. Question
Where possible, all non-blood orders should be prepared and dispatched by what time (if not being sent via the same day or out of hours service)?
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Question 8 of 8
8. Question
When taking an order for Canine Platelet Concentrate you must take the name of the person who placed the order and write this in the Orderwise Special Instructions. True or False?
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