A number of key Collection Team documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-24 12:22:182025-01-24 13:18:30Collection Team (Area Supervisor) – February Update
A number of key Collection Team documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-24 12:14:392025-01-24 12:25:44Collection Team (Regional Coordinators) – February Update
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease or increase your screen size so you can view everything.
At the end of the course there is a competency quiz with a pass mark of 100%. You have 2 attempts to pass the quiz.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Tess Coakleyhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngTess Coakley2025-01-23 13:34:062025-02-04 13:46:38Customer Assistant Training Course Temp (2025)
A number of key documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
A number of key documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues, please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-23 10:21:152025-02-04 13:32:58Logistics Team (February Update)
A number of key documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
A number of key documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues, please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-23 09:30:212025-01-23 09:32:15Donor Admin Team (February Update)
Every quarter, all Pet Blood Bank staff are required to have training on any SOP’s / MPDs or associated documents that have changed or been updated since the last quarter. These are only ones that are related to your role.
Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold on scribe.
The course must be completed by Midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
A number of key documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
A number of key Collection Team documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-22 13:46:002025-01-24 12:26:32Collection Team (Permanent) – February Update
Every quarter, all Pet Blood Bank staff are required to have training on any SOP’s / MPDs or associated documents that have changed or been updated since the last quarter. These are only ones that are related to your role.
Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold on scribe.
The course must be completed by Midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress.
A number of key Collection Team documents have been updated since last year’s Annual Training Review.
Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on Scribe.
The course must be completed by midnight Friday 28th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues please email cpd@petbloodbankuk.org
Thank you,
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2025-01-22 13:34:312025-01-24 12:27:09Collection Team – February Update
Every quarter, all Pet Blood Bank staff are required to have training on any SOP’s / MPDs or associated documents that have changed or been updated since the last quarter. These are only ones that are related to your role.
Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.
When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.
Please be aware that any updates to documents are highlighted in bold text on scribe.
The course must be completed by Midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.
Any issues please email cpd@petbloodbankuk.org
Thank You
The Training Department
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Tess Coakleyhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngTess Coakley2025-01-22 11:46:172025-01-27 12:34:34Marketing Manager February Update 2025
We are committed to excellence in everything we do, from exceptional care for donors and top-quality blood products for customers to effective processes for our team.
Our quality management system aligns with our mission, values, and regulatory standards, reflecting our focus on reliability, care, and innovation.
You have been allocated this course as you may be involved in the production or validation of our controlled documents.
Controlled document production must follow a specific process and they must be produced in the appropriate format with the correct content.
The following course will cover Management Process Description (MPD) MPD/QUA/01 & the Controlled Document Procedure SOP/QUA/07 .
The purpose of this training is to explain:
How our documents are identified and managed
How to Author a Controlled Document
How to Validate a Controlled Document
The Approval process
How to Review a Controlled Document
This training must be undertaken by anyone who is asked to produce or validate a controlled document.
We are committed to excellence in everything we do, from exceptional care for donors and top-quality blood products for customers to effective processes for our team.
Our quality management system aligns with our mission, values, and regulatory standards, reflecting our focus on reliability, care, and innovation.
Your role as a Line Manager means you are involved in the production of our controlled documents. Controlled document production must follow a specific process and they must be produced in the appropriate format with the correct content.
The following course will cover Management Process Description (MPD) MPD/QUA/01 & the Controlled Document Procedure SOP/QUA/07 .
The purpose of this training is to explain:
How our documents are identified and managed
How to Author a Controlled Document
How to Validate a Controlled Document
The Approval process
How to Review a Controlled Document
Please note that the author/validator training must be undertaken by any of your team that you ask to produce/validate a controlled document.
Don’t forget to notify the Training Department when you wish this training to be allocated to a staff member. Make sure you allow them time to complete it beforehand.
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2024-11-26 09:34:212024-11-26 14:43:16Controlled Document Procedure for Line Managers
Quite a few controlled documents have been recently updated.
The purpose of this course is to highlight those documents which have undergone changes. The only ones not included are those where only the job titles were changed.
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2024-11-05 13:10:552025-05-26 11:00:37Clinical Director Refresher
Good Manufacturing Practices (GMP) is a system designed to ensure that products like food, cosmetics, and pharmaceuticals are consistently manufactured to meet quality standards. At Pet Blood Bank, we adhere to GMP to safeguard the welfare and safety of both our donors and recipients. This ensures that the blood we collect and the products we provide are safe. As part of our NFABBA license for pet blood banking, GMP is a core practice implemented throughout Pet Blood Bank.
Why is GMP important?
Completion of this course is a statutory requirement to work within Pet Blood Bank UK in all and every role regardless if it is an administrative or clinical role.
Statutory requirement “A requirement written into a law passed by a legislative body”
There are ten golden rules of GMP
Having appropriate facilities
Having validated processes
Writing and following good Standard Operating Procedures (SOPs)
Identifying who does what
Keeping good records
Training and developing staff
Practicing good hygiene
Maintaining facilities and equipment
Building quality into everything we do
Performing regular audits
These Ten Rules have been combined to make the following topics
Cleanliness and Tidiness
Errors and mistakes
Good Documentation Practice
Confidentiality
By adhering to these guidelines, we ensure that the blood—and the blood products we collect—are consistently collected and processed in a controlled manner to save lives. Quality is everyone’s responsibility within our organization. While individuals may have different roles in maintaining the quality structure and framework, every team member is accountable for complying with GMP.
https://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.png00Alex Ashtonhttps://elearning.petbloodbankuk.org/wp-content/uploads/2019/12/PBB_IDENTITY_STACKED_RGB-002-300x225.pngAlex Ashton2024-11-01 14:11:192025-03-27 12:11:44Good Manufacturing Practice (GMP) 2025
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