Out of Hours February & May Update Retake

PBB Donor Assistant Training (Return to Work- Part 3)

Welcome to Part 3 of your Return to Work Donor Assistant Training.

Please work your way through the lessons, marking each one as complete before moving on.

PBB Donor Assistant Training (Return to Work- Part 2)

Welcome to Part 2 of your Return to Work Donor Assistant Training.

Please work your way through the lessons, marking each one as complete before moving on.

Regional Coordinator (May Update)

 

There have been a number of important updates to Collection SOPs since February.

A brand new SOP has also been created relating to the Veterinary Medicines Regulation 2013. This covers how we deal with medicines as part of our PBB role.

Please work your way through the following lessons, which highlight what these changes are.

 

Please use the following username and password to access Controlled Documents –

Username:pbb.locum@petbloodbankuk.org

Password: Monday@04!

 

The course ends with a short quiz which has a 100% pass mark.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Product and Project Supervisor (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Logistics Manager (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Area Manager (May Update)

 

There have been a number of important updates to Collection SOPs since February.

A brand new SOP has also been created relating to the Veterinary Medicines Regulation 2013. This covers how we deal with medicines as part of our PBB role.

Please work your way through the following lessons, which highlight what these changes are.

 

Please use the following username and password to access Controlled Documents –

Username:pbb.locum@petbloodbankuk.org

Password: Monday@04!

 

The course ends with a short quiz which has a 100% pass mark.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Stock Management Assistant (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

PBB Donor Assistant Training (Return to Work- Part 1)

PBB Donor Assistant Training

Welcome back to Pet Blood Bank, it is great that you are re-joining us in our life-saving work.

As you know, we are a Blood Bank who are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules. One rule is the completion of the theory training and competency quiz prior to beginning the practical on-session’ training.

This training course contains multiple lessons, some of which have been further subdivided into topics. Work your way through each lesson and topic in order, completing any knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved. It is quite a lot of information to go through in one sitting so splitting it into bite-sized chunks is probably best.

This training course will cover all the theory that is necessary to both refresh your memory and to update you on everything that has changed since you last worked a session with us. It will enable you to competently and confidently perform the many important tasks you have at our sessions.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

 

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select each lesson  in turn.

 

Your progress will be indicated by the progress bar at the top of the page.

 

You can navigate through the lesson using the forward and backward buttons at the bottom of the page as shown or return to the course content.

 

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

 

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you may be redirected to our secure document server.  Either use your PBB account details or the log in details below to access the documents. (You should only need to do this once).

 

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

 

Some of our interactive tasks may need you to decrease your screen size so you can view everything.

 

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

 

Let’s get started!

Let’s get started!

 

 

 

Lab Manager/Assistant Lab Manager (May Update)

A number of Forms and INF documents have been updated since the February update.

Some of the forms are those completed by the Collection Teams on session which are referred to in the Lab.

Hopefully, the changes to the forms will encourage more accurate completion so that there should be less errors coming through to yourselves.

Other documents relate directly to the processing SOPs.

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Finance Officer (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

Please work through the lessons, marking each as complete as you progress through the course.

You are required to have an awareness of the SOPs and associated documents so there is no final quiz.

Please see the training update email for the deadline date for completion of the course.

You will gain a certificate for completion of the course.

 

Customer Service Team (May Update)

A number of INF documents, which are relevant to your role, have been changed since the February update.

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

Out of Hours Team (February & May Updates)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by the date stated in your training update email and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

If you are completing the training on a non-PBB device then please use the following username and password to access Controlled Documents –

Username:pbb.locum@petbloodbankuk.org

Password: Monday@04!

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Collection Team – Permanent DAs (May Update)

Collection Team

There have been a number of important updates to Collection SOPs since February.

A brand new SOP has also been created relating to the Veterinary Medicines Regulation 2013. This covers how we deal with medicines as part of our PBB role.

Please work your way through the following lessons, which highlight what these changes are.

The course ends with a short quiz which has a 100% pass mark.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Quality Team (May Update)

A number of SOPs, Forms and INF documents have been changed since the February update. As part of your role you are required to have an awareness of these updates.

 

Please work through the lessons, marking each as complete as you progress through the course.

You aren’t required to complete a quiz but will gain a certificate for completing all lessons within the course.

Please see the training update email for the deadline date for completion of the course.

 

Logistics Team (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Donor Administration Department SC & DC (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Veterinary Manager (May Update)

 

There have been a number of important updates to certain Collection SOPs since February.

A brand new SOP has also been created relating to the Veterinary Medicines Regulation 2013. This covers how we deal with medicines as part of our PBB role.

Please work your way through the following lessons, which highlight what these changes are.

The course ends with a short quiz which has a 100% pass mark.

Please see the training update email for the deadline date for completion of the course and quiz.

 

Marketing Manager (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

You are only required to have an awareness of these documents and therefore are not required to complete a quiz.

You will gain a certificate on completion of the course.

Please see the training update email for the deadline date for completion of the course.

 

Donor Admin Manager (May Update)

A number of SOPs, Forms and INF documents, which are relevant to your role, have been changed since the February update.

 

Please work through the lessons, marking each as complete as you progress through the course.

The course will end with a short quiz. The pass mark is 100% and you will have 2 attempts. If you don’t achieve 100% after completing the quiz twice then please email cpd@petbloodbankuk.org and we will arrange for additional training support.

Please see the training update email for the deadline date for completion of the course and quiz.