Stock Management Co-ordinator

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease or increase your screen size so you can view everything.

 

At the end of the course there is a competency quiz with a pass mark of 100% AT WHICH YOU HAVE A TOTAL OF TWO ATTEMPTS.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

Lab & OOH February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated and a reminder about procedures relating to the processing of Camelid blood.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Distribution February Update 2024 – Emma Batchelor

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated in relation to your role.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Distr/OOH February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated in relation to your role.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Lab/Distr/OOH February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated and a reminder about procedures relating to the processing of Camelid blood.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Distribution Assistant Competency Quiz – Retake

Distribution Assistant Quiz – Retake

You now have a further two attempts to pass the quiz with a pass mark of 100%

Please read the questions carefully.

Good Luck!

Donor Admin Team February Update

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated in relation to your role.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Distribution February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated in relation to your role.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

OOH February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated in relation to your role.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Lab February Update 2024

WELCOME TO THE FEBRUARY TRAINING UPDATE.

The training includes relevant documents which have been updated and a reminder about procedures relating to the processing of Camelid blood.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

If you require a username and password to access linked documents please use the details below.

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Retake Quiz Collection Team Feb Update

By now you should have had the opportunity to review your answers to the previous quiz with your line manager.

You’ve now got a further 2 attempts to pass the quiz.

Collection Team Feb Update

Welcome to the February Training Update.

The training includes relevant documents which have been updated, some reminders about procedures which are often giving rise to non-conformances and a guide on how to use the PBB app on session.

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

 

OOH Dispatch Assistant Training Course (Sam Clark)

Thank you for assisting in the Distribution Department. This course provides the additional documentation and information required in order for you to be trained in the Distribution Assistant/Out of Hours Dispatch Assistant role.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease your screen size so you can view everything.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

Distribution Course (Emma Birch)

Welcome to the Distribution Course which will enable you to assist the Distribution Team as and when needed. There is a quiz at the end of the course which requires a 100% pass mark. You have two attempts at the quiz but don’t worry, if you require more attempts in order to pass the quiz just contact the Training Department for additional support.

Additional Donation Training

Welcome to your additional Donor Assistant training.

There are some extra videos and information contained in this training which weren’t covered in the November Annual Training Review that you completed.

It shouldn’t take very long to complete and hopefully you’ll find it useful.

 

Remember, the login details when you are redirected to view a controlled document are:

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Post Session Coordinator Nov 2023 ATR Retake Quiz

By now you should have had the opportunity to review your answers to the previous quiz with your line manager.

You’ve now got a further 2 attempts to pass the quiz.

 

Phlebotomist Nov 2023 ATR Retake Quiz

Here is your Phlebotomist November ATR Retake Quiz. Please take your time and read each question carefully before answering. The pass mark is 100% but you now have two further attempts.

Veterinary Customer Advisor course

Welcome to your new role with Pet Blood Bank, it is great you are joining us to help in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.

 

At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.

 

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

 

 

Customer Assistant Temp Training Course

Welcome to your  Customer Assistant Training Course. Thank you for supporting us. This course has been put together to provide the theory training to augment your practical on-site training. It is vitally important that you work to our Standard Operating Procedures and to the principles of Good Manufacturing Practice  (GMP) whilst you are with us.

If you are unsure of any of the training please do not worry and ask one of the team for help.

 

Work your way through the lessons as instructed by the Distribution Manager. To read a document click on the link which will take you to our secure document site. You will be asked to log in to view the document. The login details are here:

 

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

 

Once you have read the document click on the back arrow in the top left-hand corner and this will bring you back to the Learndash lesson.

Once you have read the documents and completed any knowledge check exercises click the ‘Mark Complete’ button and move on to the next lesson.

 

Please note that there is a quiz after the Good Manufacturing lessons. The pass mark is 100% so please take your time and read the questions carefully. If you need any help please ask 🙂

Distribution Assistant November 2023 ATR (Emma Batchelor)

Welcome to your third Annual Training Review of November 2023!

 

Each year, all Pet Blood Bank staff are required to refresh themselves on the principles of  GMP and on the PBB processes that are part of their role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

 

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to LearnDash. Mark each lesson as complete before moving on to the next.

 

Please be aware that many documents have been updated for the ATR, pay careful attention to the changes highlighted in grey.

 

The course must be completed by Thursday 30th November 2023 and can be completed in stages as LearnDash will automatically save your progress.

The ATR ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

 

Any issues please email cpd@petbloodbankuk.org

Thank You

The Training Department