Copy of Processor Training Course

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease or increase your screen size so you can view everything.

 

At the end of the course there is a competency quiz with a pass mark of 100% AT WHICH YOU HAVE A TOTAL OF TWO ATTEMPTS.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

RC quiz checking course

Area supervisor re-take

Lab/Distribution Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Lab/Out of Hours Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Logistics Assistant Course

Draft for Nicole – PBB UK Media Training

Introduction

At Pet Blood Bank, we are very lucky to receive a lot of media attention. When people first hear about us, they are often fascinated that such a thing exists and eagerly want to learn more. This lends itself very well to positive and engaging conversations, perfect for the media.

Media interviews are a wonderful opportunity for us to talk directly to an audience about Pet Blood Bank. They are a free advertisement in a prime location.

This course will teach you the golden rules of communication. It will demonstrate how to communicate clearly and simply, and it will give you the skills you need to give your best interview. The media will amplify our message but for this to work, we need to have a strong message to give.

 

 

We must use the media to our advantage and play to our agenda. We use every interview as an opportunity to put across what we want to say. This course will teach you how to do that.

Marketing Assistant Training Course – new

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules. One rule is the completion of the theory training and competency quiz prior to beginning the practical on-session’ training.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease your screen size so you can view everything.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

 

 

 

Customer Assistants (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Marketing Department (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

Post Session Coordinator & Session Administrator (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

Donor Admin Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Stock Management Coordinator (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Distribution Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Out of Hours Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Veterinary Terminology Course

Veterinary Terminology Course

 

Welcome to your veterinary terminology course, within this course you will learn about different words used in the veterinary industry, Body systems and Common diseases that affect Dog and Cats. Where possible aspects of this course will be related back to Pet Blood Bank and how we use our products to assist these systems and treat diseases. You will also find links throughout that will guide you to the PBB website where relatable.

 

Once you have read and understood each lesson click the ‘Mark Complete’ button and move on to the next lesson.

At the end of this course there is a quiz for you to test the knowledge you have learned. This course has a 100 % pass mark to receive the certificate. You have 2 attempts at the quiz but if you don’t pass please contact cpd@petbloodbankuk.org for assistance.

 

 

 

 

 

 

Lab Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

If you would like to have access to the linked documents during the quiz then you can bookmark them so that they are saved in your web browser. Just click the star icon (circled) to bookmark the document.

Collection Team (May Update)

Welcome to the May Training Update!

The training includes relevant documents which have been changed since the last update and some reminders about procedures which have given rise to non-conformances.

 

This training is mandatory and is necessary in order to meet the requirements of our regulatory body, the VMD.

The training ends with a quiz which has a pass mark of 100%. You have 2 attempts to pass the quiz. If you require further attempts please email the Training Department at cpd@petbloodbankuk.org

Quality compliance officer

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take. Some of the lesson you will be familiar with within your previous role but your new role requires you to have a deeper understanding of certain SOP’s.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.

 

At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.

 

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

Human Resources Manager