Logistics Manager February Update (additional content)

This course contains additional content which wasn’t included in your initial update. As per the update the lesson contain links to the Scribe training documents and the changes are highlighted in bold.

There will be a quiz at the end of the course which will cover this additional material.

The pass mark is 100%.

Donor Admin Team (February Update) _ Retake

You’ve now got a further two attempts to pass the quiz. If you have any queries about the course contents or the questions please don’t hesitate to get in touch with the Training Department at cpd@petbloodbnakuk.org.

Quality Team (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. As your role only requires you to have an awareness of the SOPs you will be awarded a certificate for completion of the course.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Regional Coordinator (Midlands) – February Update

A number of key Collection Team documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Human Resources Manager (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Customer Services Manager (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Customer Services Team (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Collection Team (Area Supervisor) – February Update

A number of key Collection Team documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Collection Team (Regional Coordinators) – February Update

A number of key Collection Team documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Out of Hours Team (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Customer Assistant Training Course Temp (2025)

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

 

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

 

Your progress will be indicated by the progress bar at the top of the page.

 

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

 

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

 

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

 

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

 

 

Some of our interactive tasks may need you to decrease or increase your screen size so you can view everything.

 

At the end of the course there is a competency quiz with a pass mark of 100%. You have 2 attempts to pass the quiz.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

 

 

 

Logistics Manager (February Update)

 

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Logistics Team (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Donor Admin Team – Manager (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Donor Admin Team (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Veterinary Manager (February Update)

Welcome to your February update 2025!

Every quarter, all Pet Blood Bank staff are required to have training on any SOP’s / MPDs or associated documents that have changed or been updated since the last quarter. These are only ones that are related to your role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold on scribe.

The course must be completed by Midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Donor Admin Team – Session Coordinators (February Update)

A number of key documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues, please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Collection Team (Permanent) – February Update

A number of key Collection Team documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank you,

The Training Department

Finance Officer Course (February Update)

Welcome to your February update 2025!

Every quarter, all Pet Blood Bank staff are required to have training on any SOP’s / MPDs or associated documents that have changed or been updated since the last quarter. These are only ones that are related to your role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold on scribe.

The course must be completed by Midnight Friday 14th February 2025 and can be completed in stages as Learn Dash will automatically save your progress.

Collection Team – February Update

A number of key Collection Team documents have been updated since last year’s Annual Training Review.

Please work your way through the lessons and read the updated SOPS & INF documents so that you are fully aware of the latest procedures.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash. Mark each lesson as complete before moving on to the next.

Please be aware that any updates to documents are highlighted in bold text on Scribe.

The course must be completed by midnight Friday 28th February 2025 and can be completed in stages as Learn Dash will automatically save your progress. The update ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank you,

The Training Department