Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.

At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

You now have a further 2 attempts to pass the quiz.

You still have access to your original course and can have all SOPs and INF documents open whilst completing your quiz.

Good Luck!

Thank you for joining our team as an Out of Hours Dispatch Assistant. Your role is pivotal in ensuring that veterinary professionals can gain access to the life-saving blood products they need around the clock.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules. One rule is the completion of the theory training and competency quiz prior to beginning the practical on-session’ training.

This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.

This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.

Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs).  Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.

There is no requirement to memorise the SOPs and you can have access to them during your quiz. An easy way to have them to hand is to open the SOPs via each LearnDash lesson. Once you have read the SOP then right click on the tab that the SOP appears in and select “Duplicate tab”. You can then leave that tab open and go back to the original tab and select the back arrow to return to LearnDash. This will leave all of the SOPs open in their individual web browser tabs so that you can easily access them as required. Alternatively you can create a “Favourite” for each SOP page and then they will stay in your Favourites menu so that you can click back on them as required.

When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.

To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything.

If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.

Let’s get started!

Welcome to your Annual Training Review November 2025!

Every year, all Pet Blood Bank staff are required to refresh themselves on the principles of  GMP and on the PBB processes that are part of their role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash.

 

Please be aware that any recent changes to the SOPs will be highlighted in bold type on Scribe.

The course must be completed by midnight Friday 14th November 2025 and can be completed in stages, as LearnDash will automatically save your progress. The ATR ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents during the quiz, if you need to.

Any issues please email cpd@petbloodbankuk.org

Thank You

The Training Department

Welcome to your Annual Training Review November 2025!

Every year, all Pet Blood Bank staff are required to refresh themselves on the principles of  GMP and on the PBB processes that are part of their role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash.

As the documents are stored in our secure server you will need to use the locum login to access the documents. The login details are below:

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Please be aware that any recent changes to the SOPs will be highlighted in bold type on Scribe.

The course must be completed by midnight Sunday 30th November 2025 and can be completed in stages, as LearnDash will automatically save your progress. The ATR ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents during the quiz, if you need to.

Providing you complete the ATR before the deadline you will be able to submit a time log for a maximum of 2 hours for completion of this training.

Any issues please email cpd@petbloodbankuk.org

Thank You

The Training Department

Welcome to your Annual Training Review November 2025!

Every year, all Pet Blood Bank staff are required to refresh themselves on the principles of  GMP and on the PBB processes that are part of their role.

Please move through the following lessons, reading any documents and completing any knowledge check questions or interactive exercises as you go.

When asked, please click on the document links in each lesson to be taken directly to the document. Once you have read the SOP click on the back arrow in the top left-hand corner to return to Learn Dash.

As the documents are stored in our secure server you will need to use the locum login to access the documents. The login details are below:

Username: pbb.locum@petbloodbankuk.org

Password: Monday@04!

Please be aware that any recent changes to the SOPs will be highlighted in bold type on Scribe.

The course must be completed by midnight Sunday 30th November 2025 and can be completed in stages, as LearnDash will automatically save your progress. The ATR ends with a knowledge check quiz and a pass mark of 100% is required to complete the course. You will have a total of 2 attempts to pass the quiz and remember you can refer to the documents during the quiz, if you need to.

Providing you complete the ATR before the deadline you will be able to submit a time log for a maximum of 2 hours for completion of this training.

Any issues please email cpd@petbloodbankuk.org

Thank You

The Training Department

Equality and Diversity in the workplace 

 

 

 

Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society. It promotes equality of opportunity for all, giving every individual the chance to achieve their potential, free from prejudice and discrimination.

By the end of this Lesson, you will:

• Understand how the Equality Act 2010 protects from discrimination, harassment and victimisation.
• Recognise these nine protected characteristics and understand how to promote the equality, diversity and inclusion of them.
• Understand what is meant by discrimination, harassment, victimisation and bullying, how to avoid them and how to report these behaviours.
• Recognise where personal changes to behaviour can be made in order to ensure everyone feels valued and included.
• Understand that equality, diversity and inclusion are essential values to uphold both in and outside of the workplace.
• Understand the responsibilities of all employees, employers, managers and HR teams in regards to ensuring equality and diversity in work practices and procedures.

NotebookLM Mind Map (2).png

Equality and diversity mind map