Welcome to the role of Regional Coordinator!
The purpose of this course is to familiarise yourself with the use of the Staff Rota, Controlled Document Procedure, the use of Emergency Locums and the marketing materials which can be used to help promote Host Venues and increase Donor numbers in your region.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease or increase your screen size so you can view everything.
At the end of the course there is a competency quiz with a pass mark of 100% AT WHICH YOU HAVE A TOTAL OF TWO ATTEMPTS.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order and you should follow the sequence in your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all of the theory that is necessary to support the training for your processing role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP there will be links to click on within the lesson.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
At the end of the course there is a competency quiz with a pass mark of 100% AT WHICH YOU HAVE A TOTAL OF TWO ATTEMPTS.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Introduction
At Pet Blood Bank, we are very lucky to receive a lot of media attention. When people first hear about us, they are often fascinated that such a thing exists and eagerly want to learn more. This lends itself very well to positive and engaging conversations, perfect for the media.
Media interviews are a wonderful opportunity for us to talk directly to an audience about Pet Blood Bank. They are a free advertisement in a prime location.
This course will teach you the golden rules of communication. It will demonstrate how to communicate clearly and simply, and it will give you the skills you need to give your best interview. The media will amplify our message but for this to work, we need to have a strong message to give.
We must use the media to our advantage and play to our agenda. We use every interview as an opportunity to put across what we want to say. This course will teach you how to do that.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules. One rule is the completion of the theory training and competency quiz prior to beginning the practical on-session’ training.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Welcome back Wendy!
Clinical Director Refresher
The purpose of this course is to refresh your memory of some of PBBs procedures and systems.
Welcome to your veterinary terminology course. Within this course you will learn about different words used in the veterinary industry, body systems and common diseases that affect dogs and cats. Where possible, aspects of this course will be related back to Pet Blood Bank and how we use our products to assist these systems and treat diseases. You will also find links throughout that will guide you to the PBB website, where relevant.
Once you have read and understood each lesson click the ‘Mark Complete’ button and move on to the next lesson.
At the end of this course there is a quiz for you to test the knowledge you have learned. This course has a 100 % pass mark to receive the certificate. You have 2 attempts at the quiz but if you don’t pass please contact cpd@petbloodbankuk.org for assistance.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take. Some of the lesson you will be familiar with within your previous role but your new role requires you to have a deeper understanding of certain SOP’s.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take. Some of the lesson you will be familiar with within your previous role but your new role requires you to have a deeper understanding of certain SOP’s.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Welcome to your Session Coordinator Training Course. Thank you for supporting us. This course has been put together to provide the theory training to augment your practical on-site training. It is vitally important that you work to our Standard Operating Procedures and to the principles of Good Manufacturing Practice (GMP) whilst working in your role.
If you are unsure of any of the training please do not worry and ask one of the team for help.
Work your way through the lessons as instructed by the Donor Admin Manager. To read a document click on the link which will take you to our secure document site.
Once you have read the document click on the back arrow in the top left-hand corner and this will bring you back to the Learndash lesson.
Once you have read the documents and completed any knowledge check exercises click the ‘Mark Complete’ button and move on to the next lesson. The training ends with a quiz which requires 100% pass mark. You have 2 attempts at the quiz but if you don’t pass please contact cpd@petbloodbankuk.org for assistance.
Thanks for helping out whilst we’re short staffed. This course consists of a couple of lessons on the issue of plasma and red blood cells to help you learn the processes that you’ll be carrying out.
Thank you for assisting in the Distribution Department. This course provides the additional documentation and information required in order for you to be trained in the Distribution Assistant/Out of Hours Dispatch Assistant role.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Welcome to your additional Donor Assistant training.
There are some extra videos and information contained in this training which weren’t covered in the November Annual Training Review that you completed.
It shouldn’t take very long to complete and hopefully you’ll find it useful.
Remember, the login details when you are redirected to view a controlled document are:
Username: pbb.locum@petbloodbankuk.org
Password: Monday@04!
Welcome to your Customer Assistant Training Course. Thank you for supporting us. This course has been put together to provide the theory training to augment your practical on-site training. It is vitally important that you work to our Standard Operating Procedures and to the principles of Good Manufacturing Practice (GMP) whilst you are with us.
If you are unsure of any of the training please do not worry and ask one of the team for help.
Work your way through the lessons as instructed by the Distribution Manager. To read a document click on the link which will take you to our secure document site. You will be asked to log in to view the document. The login details are here:
Username: pbb.locum@petbloodbankuk.org
Password: Monday@04!
Once you have read the document click on the back arrow in the top left-hand corner and this will bring you back to the Learndash lesson.
Once you have read the documents and completed any knowledge check exercises click the ‘Mark Complete’ button and move on to the next lesson.
Please note that there is a quiz after the Good Manufacturing lessons. The pass mark is 100% so please take your time and read the questions carefully. If you need any help please ask 🙂
This is a bespoke course to upskill you from Host Venue Coordinator to Donor Administration Manager.
Only those lessons not previously provided have been included.
Additional steps have been included for some SOPs where your new role calls for you to be trained in all steps.
Once you have completed a lesson please mark it as complete.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You can stop at any time, as your progress will be saved.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
Hi Jenny,
The next few courses will bring you up to date with the role of the permanent phlebotomist. Some of the lessons you will have completed in your regional induction, but would not have been trained to the same steps in the SOPs. You will also have your owne log in to access SharePoint so you do not need to use the locum log in when you are redirected from Learndash to view a document.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules. One rule is the completion of the theory training and competency quiz prior to beginning the practical on-session’ training.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.
Your progress will be indicated by the progress bar at the top of the page.
You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.
Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.
In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.
Some of our interactive tasks may need you to decrease your screen size so you can view everything.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!
