Now you know a bit more about the organisation and how we started you should complete the following lessons. These provide more information about how PBB UK works as your employer to train and support you and of some of the key areas you need to be aware of.
A values-based approach to recruitment helps us attract and select employees whose personal values and behaviours align with the values of Pet Blood Bank.
Evidence suggests that values-based recruitment is a good recruitment practice and benefits both the individual and the organisation. Staff whose values align with that of their employer report greater workplace satisfaction and motivation; employees are less likely to leave an organisation with whom they share values and likely to work more effectively in teams to deliver excellent service.
Values are a set of beliefs that people hold about what is right or wrong. They influence what we do and who we are, what we believe is important, the way we live and how we treat others.
Values can be described as evaluative. They guide individuals’ judgements about appropriate behaviour both for themselves and for others. Values also influence behaviour, although this relationship is complex and there are other influential factors including knowledge, skills, experience, personality and motivation.
Organisational values describe the culture or ‘the way things are done around here’. These values are often linked to an organisation’s vision, goals and strategy.
Pet Blood Bank is built on strong values, they are the threads that bind us as a charity. We are caring and have welfare at our core, but we are also pioneering and will push to the next level while staying grounded and real, knowing what is possible. Most importantly, consistency is key, which is why every team member must know, understand and embody our values. They must be applied to everything we do.
This training course explains how our values are embedded and applied in our recruitment process as well as discussing how to plan and conduct an interview along with some useful questioning techniques.
Once completed, you can reference this course whenever you are going to conduct an interview to refresh yourself on the guidance so the interview can be carried out effectively and we can recruit the right individuals into our organisation.
At Pet Blood Bank UK, we want to support our teams with their personal and professional development, to ensure they are competent, happy and aspiring and we want to embed our values in everything we do.
In addition, it is our duty to ensure that each individual adheres to our processes and policies whilst at work, conducts themselves in a professional and responsible way, interacts respectfully with everyone they encounter and works cohesively to support the charity in achieving it’s goals.
With that in mind the following lessons have been created to explain the way in which you, as a line manager, contribute to this.
The course will cover the organisations appraisal process and performance management.
On completion of the course, complete the short interactive activity.
Introduction
At Pet Blood Bank, we are very lucky to receive a lot of media attention. When people first hear about us, they are often fascinated that such a thing exists and eagerly want to learn more. This lends itself very well to positive and engaging conversations, perfect for the media.
Media interviews are a wonderful opportunity for us to talk directly to an audience about Pet Blood Bank. They are a free advertisement in a prime location.
This course will teach you the golden rules of communication. It will demonstrate how to communicate clearly and simply, and it will give you the skills you need to give your best interview. The media will amplify our message but for this to work, we need to have a strong message to give.
We must use the media to our advantage and play to our agenda. We use every interview as an opportunity to put across what we want to say. This course will teach you how to do that.
The following presentation is based on the RECOVER Initiative CPR guidelines and intended to be a quick refresher on how to perform CPR in the event that a donor becomes unresponsive whilst on session.
The following webinar was recorded live for Pet Blood Bank UK on the 4th December 2019 as part of their commitment to their charitable remit to provide the veterinary profession free access to high quality transfusion medicine CPD.
This webinar is the third in a series of 4 that will be made available from September 2019 to April 2020. The next free webinar will be Live on The Webinar Vet on 21st April 2020 and is titled: An Introduction to Feline Transfusion Medicine. The webinar will then be made available a few days later on the PBB UK website to view anytime.
To receive a certificate for this course to enable you to claim 1 hour of CPD please email CPD@petbloodbankuk.org
Kate has been working in referral internal medicine for over 20 years. Firstly as a medicine resident and later Senior Clinical Fellow in Small Animal Emergency Medicine and Intensive Care at the 
University of Bristol. She has since worked in three private referral practices with busy first opinion practices attached and was Clinical Director in one of these. Kate joined Idexx as an Internal Medicine Consultant in 2017 and enjoys sharing her experience and pragmatic approach to medical cases. She is a European and RCVS Veterinary Specialist, co-author of two textbooks, peer-reviewed publications, continuing education articles and book chapters and has lectured widely on internal medicine.
The following short course explains the basics of cardiopulmonary resuscitation in the very unlikely event that a donor should suffer a cardiac arrest at a session.
This has never happened and there is no reason it should, but this is the sort of situation where you need to act quickly and decisively to save a life.
The first lesson provides a brief overview of the theory of CPR and the techniques for artificial respiration and cardiac compressions.
The second lesson shows how the emergency equipment would be used during resuscitation.
Welcome to the role of Regional Coordinator!
The purpose of this course is to familiarise yourself with the use of the Staff Rota, Controlled Document Procedure, the use of Emergency Locums and the marketing materials which can be used to help promote Host Venues and increase Donor numbers in your region.
The following webinar was recorded live for Pet Blood Bank UK on the 29th October 2019 as part of their commitment to their charitable remit to provide the veterinary profession free access to high quality transfusion medicine CPD.
This webinar is the second in a series of 4 that will be made available from September 2019 to April 2020. The next webinar will be available from the 4th December and is titled: Canine Blood Transfusions – selecting the right donor, the right product and when and how to use the products.
To receive a certificate for this course to enable you to claim 1 hour of CPD please email CPD@petbloodbankuk.org
The password to access the webinar is: PBBWebinar2
Charlotte studied at the Royal Veterinary College in 2011-2015 for the BSc Honours in Veterinary Nursing. Working in busy first opinion hospitals and predominantly current referral hospital Charlotte has spent the last 2 years working as an Internal Medicine Nurse at Southfields Veterinary Specialist.
Charlotte is currently working towards her Vets Now Emergency and Critical Care certificate to support her work in referral and further her knowledge. Charlotte is responsible for assisting with the organisation of blood transfusions at Southfields including maintaining stock, patient transfusion monitoring and assisting other staff with these procedures.
For more information on training please contact cpd@petbloodbankuk.org
The following webinar was recorded live for Pet Blood Bank UK on the 30th September 2019 as part of their commitment to their charitable remit to provide the veterinary profession free access to high quality transfusion medicine CPD.
This webinar is the first of a series of 4 that will be made available from September 2019 to April 2020. The next webinar will be available from the 6th November and is titled: The Nurses Role In Transfusion Medicine.
To receive a certificate for this course to enable you to claim 1 hour of CPD please email CPD@petbloodbankuk.org
The following is a recorded webinar delivered by Simon Tappin exclusively for Pet Blood Bank collection staff covering:
The aim of the webinar is to support the collection team when assessing a donor and making treatment decisions following an adverse donor reaction at a collection session.
Although aimed at adverse donor reactions, the webinar is a comprehensive account of how to assess and manage any emergency patient.
The following lesson contains a 7-8 minute video presentation covering the basics of using the IDEXX VetConnect Plus online system.
The training covers:
To log in go to:
Use the username: p273admin
Password: petbloodbank
The IDEXX Learning Center can be found here:
As always, please get in touch with the Training Department if you feel you need additional training on this topic.
Overview
The following course provides training on the Mobile Unit, showing all the features and how they are used.
The course is split into four lessons explaining:
In addition, there is a guidance document (below) INF.EQU.15 which covers setting up and closing down the MU:
This document can also be found on Nexus, on the collection USB and in the collection folder.
Once you have completed the course there is a short quiz to take before your completion certificate is generated.
This course is to help you familiarise yourself with the consumables that veterinary practices can order from Pet Blood Bank in addition to blood products. It is not intended to be a full clinical guide, but instead an overview of what each product is used for in practice.
Each consumable has a very short video explanation showing the product and highlighting any key features.
The consumables are separated into 3 areas based on their clinical use:
There is a quick interactive activity at the end of each section for you to complete.
The term “line manager” relates to individuals who have members of staff or teams directly reporting to them and who have responsibility for them to a higher level of management.
Examples of typical responsibilities a line manager may carry out include:
This course is designed to cover all the processes and tasks which are required by the Line Managers at Pet Blood Bank. Along with providing some helpful tips and tools in Line Managing.
Please select each lesson below to take you through the course. There will be a mini quiz at the end of each lesson which requires 100% to allow you to move onto the next lesson.
Hope you enjoy it and if there is anything else that you feel would be useful to be covered in this course please email cpd@petbloodbankuk.org.
