MPD.QUA.05.03 Pet Blood Bank Feedback Process
This short course contains a lesson showing the changes that have been made to MPD/QUA/05.
Please complete the course as soon as possible so that you are aware of the updates.

Welcome to your veterinary terminology course. Within this course you will learn about different words used in the veterinary industry, body systems and common diseases that affect dogs and cats. Where possible, aspects of this course will be related back to Pet Blood Bank and how we use our products to assist these systems and treat diseases. You will also find links throughout that will guide you to the PBB website, where relevant.

Once you have read and understood each lesson click the ‘Mark Complete’ button and move on to the next lesson.
At the end of this course there is a quiz for you to test the knowledge you have learned. This course has a 100 % pass mark to receive the certificate. You have 2 attempts at the quiz but if you don’t pass please contact cpd@petbloodbankuk.org for assistance.
Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.![]()
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take. Some of the lesson you will be familiar with within your previous role but your new role requires you to have a deeper understanding of certain SOP’s.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!


Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.

As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!

Welcome to Pet Blood Bank, it is great you are joining us in our life-saving work.![]()
As a Blood Bank we are governed by a branch of the government called the Veterinary Medicines Directorate or VMD. We have a long series of regulations we must adhere to in order to maintain our blood banking license and continue to save lives. Training is a large part of the VMD governance around which there are lots of rules.
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take. Some of the lesson you will be familiar with within your previous role but your new role requires you to have a deeper understanding of certain SOP’s.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything or increase it so you can view things clearly.
At the end of the course there will be a competency quiz that you have two total attempts to pass, the first attempt and then one retake. The pass mark is 100%. The quiz covers key areas of competency as identified by your Line Manager.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!

Thanks for helping out whilst we’re short staffed. This course consists of a couple of lessons on the issue of plasma and red blood cells to help you learn the processes that you’ll be carrying out.

Thank you for assisting in the Distribution Department. This course provides the additional documentation and information required in order for you to be trained in the Distribution Assistant/Out of Hours Dispatch Assistant role. ![]()
This training course contains multiple lessons, some of which have been further subdivided into topics. You can select lessons in any order but you should begin with the Welcome and Induction lessons, then follow your training schedule so that both your on-the-job training and your Learndash theory training are in sync. You will be asked to complete knowledge check activities and quizzes as you proceed. You can stop at any time, as your progress will be saved.
This training course will cover all the theory that is necessary to support the training for your role and enable you to competently and confidently perform the many important tasks you have.
Some of the lessons will require you to read one of our Standard Operating Procedures (SOPs). Our SOPs have been created and refined over time to reflect best practice and many years of learning from our errors and improving our processes. Following our SOPs rigidly is vital to ensure the safety of the team and our wonderful donors and ensure the quality and safety of the blood products we manufacture and supply to be transfused into critically ill patients.
When you start the course you will be presented with the Course Content, which will show the lessons you will need to work through. Select the lesson you wish to take.

Your progress will be indicated by the progress bar at the top of the page.

You can navigate through the lessons and topics using the forward and backward buttons at the bottom of the page as shown or return to the course content.

Where it is present, you will need to click the Mark Complete button in some lessons to mark your progress.

In order to read one of our controlled documents such as an SOP, when you click on the link in the lesson you will be redirected to our secure document server ‘Sharepoint’. Use the log in details provided in your training schedule to access SharePoint.
To return to the lesson after reading the SOP just click on the back arrow (top left) as shown below.

Some of our interactive tasks may need you to decrease your screen size so you can view everything.
If you have any problems with your training please contact cpd@petbloodbankuk.org so we can help you.
Let’s get started!


Welcome to your additional Donor Assistant training.
There are some extra videos and information contained in this training which weren’t covered in the November Annual Training Review that you completed.
It shouldn’t take very long to complete and hopefully you’ll find it useful.
Remember, the login details when you are redirected to view a controlled document are:
Username: pbb.locum@petbloodbankuk.org
Password: Monday@04!
Welcome to your Customer Assistant Training Course. Thank you for supporting us. This course has been put together to provide the theory training to augment your practical on-site training. It is vitally important that you work to our Standard Operating Procedures and to the principles of Good Manufacturing Practice (GMP) whilst you are with us.
If you are unsure of any of the training please do not worry and ask one of the team for help.
Work your way through the lessons as instructed by the Distribution Manager. To read a document click on the link which will take you to our secure document site. You will be asked to log in to view the document. The login details are here:
Username: pbb.locum@petbloodbankuk.org
Password: Monday@04!
Once you have read the document click on the back arrow in the top left-hand corner and this will bring you back to the Learndash lesson.

Once you have read the documents and completed any knowledge check exercises click the ‘Mark Complete’ button and move on to the next lesson.
Please note that there is a quiz after the Good Manufacturing lessons. The pass mark is 100% so please take your time and read the questions carefully. If you need any help please ask 🙂